BaseNest LLC

Terms of Service

Effective Date: December 15, 2025

Welcome to BaseNest LLC ("BaseNest," "we," "our," or "us"). These Terms of Service ("Terms" or "Agreement") govern your access to and use of the BaseNest website located at www.basenest.io, any related mobile websites, applications, and services (collectively, the "Platform").

By accessing or using the Platform, whether or not you register an account, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not access or use the Platform.

IMPORTANT NOTICE

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, INCLUDING LIMITATIONS OF LIABILITY, INDEMNIFICATION OBLIGATIONS, AND A MANDATORY ARBITRATION AGREEMENT WITH A CLASS ACTION WAIVER.

1. Electronic Agreement

These Terms constitute a legally binding electronic agreement. By using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. You may print or save a copy for your records.

BaseNest may modify these Terms at any time by posting an updated version on the Platform. Continued use of the Platform after changes become effective constitutes acceptance of the revised Terms.

2. Eligibility & Verification Requirements

You must be at least eighteen (18) years old and capable of entering into a binding legal agreement to use the Platform.

Access to the BaseNest Platform is restricted to verified members of the U.S. military and government community, including Active Duty Service Members, Veterans, U.S. Government Civilians, and Government Contractors supporting federal or military operations.

As a condition of access, users must complete BaseNest's eligibility verification process and submit documentation sufficient to confirm qualifying status. By submitting verification materials, you represent and warrant that all information provided is true, accurate, and current.

BaseNest reserves the right, in its sole discretion, to approve, deny, suspend, revoke, or re-verify eligibility at any time, with or without notice, if eligibility cannot be confirmed or is later found to be misrepresented.

Verification approval grants access to the Platform only and does not guarantee housing availability, pricing, suitability, or acceptance by any host.

3. Commercial or Organizational Use

If you access or use the Platform on behalf of a company, organization, or other entity ("Subscribing Entity"), you represent that:

  • You are authorized to bind the Subscribing Entity
  • The Subscribing Entity agrees to these Terms

You may not target, scrape, solicit, or probe BaseNest users, listings, or data for competitive, unauthorized, or commercial exploitation.

4. Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.

You agree to:

  • Notify BaseNest immediately of unauthorized access
  • Log out after each session
  • Use caution when accessing the Platform from shared devices

BaseNest is not responsible for losses caused by your failure to secure your account.

5. Acceptable Use

You agree not to:

  • Use the Platform for illegal, fraudulent, or misleading purposes
  • Scrape, crawl, automate, or harvest data
  • Circumvent security, authentication, or access controls
  • Upload malicious software or harmful code
  • Impersonate another person or entity
  • Harass, threaten, stalk, or abuse users or BaseNest personnel
  • Post or transmit unlawful, infringing, defamatory, obscene, or hateful content
  • Complete transactions off-platform to avoid fees

BaseNest may investigate violations and suspend or terminate access at its sole discretion.

6. User Content

6.1 Ownership

You retain ownership of content you upload ("User Content").

6.2 License to BaseNest

By submitting User Content, you grant BaseNest a worldwide, royalty-free, non-exclusive, sublicensable license to use, display, reproduce, modify, and distribute such content solely to:

  • Operate and improve the Platform
  • Promote listings and services
  • Ensure safety, compliance, and legal obligations

6.3 User Content Representations

You represent that:

  • You own or have rights to your User Content
  • Your content does not infringe third-party rights
  • Your content complies with law and these Terms

7. Platform Role & Disclaimers

BaseNest is a marketplace platform only. We do not:

  • Own, manage, or inspect properties
  • Guarantee listings, hosts, or guests
  • Provide housing, legal, tax, or PCS entitlement advice

All bookings are contracts between hosts and guests.

7.1 Fair Housing & Platform Neutrality

BaseNest is committed to compliance with the Fair Housing Act (42 U.S.C. § 3601 et seq.) and all applicable federal, state, and local fair housing laws. BaseNest does not discriminate based on race, color, religion, sex (including sexual orientation or gender identity), national origin, familial status, disability, or any other protected class.

Eligibility restrictions based on military affiliation, Veteran status, or government employment are applied solely to determine access to a private, mission-aligned platform and do not constitute unlawful discrimination.

BaseNest does not assign housing, approve or deny tenancy, negotiate lease terms, or act as a landlord, broker, or property manager. All housing decisions are made independently by hosts and guests.

7.2 No Government Affiliation; PCS Disclaimer

BaseNest is a privately owned company and is not affiliated with, endorsed by, or acting on behalf of the United States Department of Defense, any branch of the military, or any federal agency.

References to "PCS," "Active Duty," "Veteran," or similar military-related terms are descriptive only and do not imply official authorization, sponsorship, or endorsement.

BaseNest does not interpret, validate, issue, or guarantee compliance with military orders, PCS entitlements, Temporary Lodging Expense (TLE), Dislocation Allowance (DLA), or any other military benefit. Users are solely responsible for ensuring compliance with their orders, command requirements, and employer or agency policies.

8. Termination

BaseNest may suspend or terminate access at any time for:

  • Violations of these Terms
  • Safety or legal concerns
  • Fraud or abuse

Termination does not waive accrued rights or obligations.

8.1 Eligibility Audit & Enforcement

BaseNest reserves the right to conduct eligibility audits, re-verifications, and reviews at any time. Accounts may be suspended or terminated without notice if eligibility is misrepresented, cannot be verified, or presents legal, compliance, or trust concerns.

Such actions may be taken without liability to BaseNest.

9. Intellectual Property

All Platform software, design, branding, and content (excluding User Content) are owned by BaseNest or its licensors and protected by intellectual property laws.

You may not copy, modify, distribute, or exploit Platform content without written permission.

10. Copyright & DMCA

BaseNest complies with the Digital Millennium Copyright Act.

DMCA Notices must be sent to:

DMCA Agent – BaseNest LLC

113 S. Perry Street, Suite 206

Lawrenceville, GA 30046

Email: dmca@basenest.io

Repeat infringers may be terminated.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BASENEST SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF:

  • $500, or
  • Amounts paid to BaseNest in the prior six (6) months

12. Indemnification

You agree to indemnify and hold harmless BaseNest from claims arising out of:

  • Your use of the Platform
  • Your content
  • Violations of law or these Terms

13. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.

14. Mandatory Arbitration & Class Action Waiver

All disputes shall be resolved by binding arbitration administered by the American Arbitration Association.

  • Location: Georgia
  • Individual claims only
  • No class actions or representative proceedings

Judgment on the arbitration award may be entered in a court of competent jurisdiction in Camden County, Georgia.

15. Privacy

Use of the Platform is subject to the BaseNest Privacy Policy, which is incorporated by reference.

16. Miscellaneous

  • No third-party beneficiaries
  • Severability applies
  • Failure to enforce is not a waiver
  • Headings are for convenience only

17. Contact

BaseNest LLC

113 S. Perry Street, Suite 206

Lawrenceville, GA 30046

Email: legal@basenest.io

Phone: 904-206-7553

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